Interakt 1.26.0

Jio Haptik Technologies Limited ❘ Freeware ❘
iOS
out of 6 votes

Interakt by Jio: Your One-Stop Customer Engagement Solution

Boris Weber

02/06/2025

Interakt seamlessly integrates conversational AI with business tools to enhance customer interactions and streamline operations.

Grow your business on WhatsApp with interakt.

Designed to assist businesses in expanding on WhatsApp, interakt is a comprehensive WhatsApp business tool that provides advanced features such as a Shared Team Inbox and a multi-agent support tool for WhatsApp.

More than 100 rapidly growing companies in India rely on interakt for all their WhatsApp Business requirements.

Shared Team Inbox:

- One inbox for all: A unified platform that enables multiple agents to handle inquiries through a single WhatsApp number.
- Get your team on board: Add multiple team members and easily assign or reassign chats to streamline conversations.
- Instantly reply with an easy-to-use composer: Enhance conversations with rich-media options, quick replies, and more.
- Efficiently manage conversations with an intuitive inbox: Gain comprehensive customer insights during interactions utilizing interakt's smart cards.

Connect with over 2 billion users on WhatsApp today!

Overview

Interakt is a Freeware software in the category Business developed by Jio Haptik Technologies Limited.

The latest version of Interakt is 1.26.0, released on 08/30/2024. It was initially added to our database on 08/30/2024.

Interakt runs on the following operating systems: iOS.

Users of Interakt gave it a rating of 3 out of 5 stars.

Pros

User-friendly interface that allows for easy navigation and operation.
Integrates well with multiple messaging platforms such as WhatsApp, Facebook Messenger, and others.
AI-driven chatbots that can handle customer inquiries 24/7, improving response times.
Customizable to fit the specific needs and branding of businesses.
Provides analytics and reporting tools to help businesses track customer engagement and chatbot performance.

Cons

Limited support for certain languages which may exclude non-English speaking users.
Some advanced features may require technical knowledge to implement effectively.
Pricing can be high for small businesses or startups.
Integration with other software may require additional setup and troubleshooting.
May require regular updates and maintenance to keep functionality optimal.

FAQ

What is Interakt?

Interakt is a customer interaction platform designed to help businesses manage and engage with their customers through automated messaging and conversational interfaces.

How does Interakt work?

Interakt leverages AI-driven chatbots to provide real-time responses to customer inquiries across multiple channels such as WhatsApp, Facebook Messenger, and web chat.

What features does Interakt offer?

Key features of Interakt include chatbot automation, customer segmentation, analytics and reporting, multi-channel support, and integration with existing CRM systems.

Is it easy to set up Interakt?

Yes, Interakt is designed for easy setup with step-by-step guides and templates to help businesses quickly deploy their chatbots.

Can I customize the chatbot responses in Interakt?

Absolutely! Interakt allows users to customize chatbot responses and flows to align with their brand voice and customer needs.

What types of businesses can benefit from using Interakt?

Interakt can benefit various businesses including e-commerce, healthcare, travel, education, and more that are looking to enhance customer engagement.

Does Interakt support multiple languages?

Yes, Interakt supports multiple languages, making it suitable for businesses operating in diverse markets.

Is there a mobile app for Interakt?

Interakt primarily operates as a web-based platform; however, you can access it on mobile browsers for user management and analytics.

What kind of support does Jio Haptik Technologies Limited provide for Interakt users?

Jio Haptik offers comprehensive customer support via email, live chat, and a knowledge base to assist users with any queries regarding the platform.

Can I integrate Interakt with other software tools?

Yes, Interakt offers integration capabilities with various CRM systems, marketing tools, and other software to streamline operations.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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